Customer Reviews

Monarch Pool Care takes pride in providing 100% customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our reviews and testimonials to see what some of our clients have said about their experience with Monarch Pool Care.

I’ve been totally pleased with Monarch since you first opened your store on Chatham Heights Road.  The pool supplies are reasonably priced, the store associates are always polite and friendly, just a very pleasant experience!  As for the repair of the leak on the filter at the union, I was very pleased at how quickly you were able to get us on the schedule and fix it in no time at all.  In fact, looking back over the past 3-4 years, every instance where we’ve needed service, y’all have always responded, promptly and efficiently!  

                       ~Roger – Fredericksburg, VA

From 446 reviews
Megan Harmon
Megan Harmon

We used two other companies to service our pool before finding Monarch. The level of service, attention to detail, communication, and thoughtfulness of Monarch is unparalleled. They have been incredibly supportive of our family and do an …

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Response from business owner

Thank you so much for your review, business, and loyalty! We appreciate you and are looking forward to seeing you again soon!

via Google
Calvin Reid
Calvin Reid

Very informative and helpful. Took care of all my needs to set up my new hot tub. Effortless on my part!

Response from business owner

Thank you for your review and business!

via Google
Eric
Eric

Monarch Pool Care in Stafford has a very friendly and knowledgeable staff. I always leave happy! I love this place!

Response from business owner

Thank you for your review and business!

via Google
Scott Duplechain
Scott Duplechain

Awesome pool company! After trying a few other companies and ultimately finding Monarch, what a great find! They are professional, polite and knowledgeable. Thank you Monarch and glad to have found y'all!

Response from business owner

Thank you so much for your review! We appreciate your business! Looking forward to seeing you again soon!

via Google
Jeff Setzer
Jeff Setzer

Professional run business with knowledgeable and friendly staff. Expert advice on maintaining pools and spas. The place to go if you live in Stafford and want a quality products and services.

Response from business owner

Thank you for your review! We appreciate your business and loyalty. We look forward to working with you again!

via Google
Robert Meyer
Robert Meyer

What a great experience. Amazing staff that was professional and polite.

Response from business owner

Thank you for your kind review! We appreciate your loyalty and business!

via Google
William Boldon
William Boldon

Monarch does a very professional job. Couldn’t be more pleased!

Response from business owner

Thank you for your review!

via Google
Al Sawyers
Al Sawyers

Professional and helpful staff! Free water testing provides great insights.

Response from business owner

Thank you for your review! We appreciate your loyalty and your business.

via Google
Maureen Gibson
Maureen Gibson

The service was excellent and on time!

Response from business owner

Thank you for your review!

via Google
Diego Acosta
Diego Acosta

The staff is very knowledgeable and very helpful.

Response from business owner

Thank you for your review!

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Jennette Munnelly
Jennette Munnelly

Literally the best customer service!! They help you get your pool or spa perfect!! So lucky to have them so close to us!

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Patricia Burkes
Patricia Burkes

Great service and always helpful advice on how to keep our spa clean and running perfectly!

Response from business owner

Thank you for your review and business!

via Google
Eileen Gregury
Eileen Gregury

Very polite and helpful staff.

Response from business owner

Thank you for your review!

via Google
Jane Lawson
Jane Lawson

Good morning,

I am very appreciative of the care and attention that I received from Monarch Pools! The office people are so kind and helpful and John who has been maintaining the pool this year has been just great even coming out two days …

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Response from business owner

Thank you for your review, business, and loyalty! We are so thankful for our customers and we look forward to working with you again soon!

via Google
Mimi Bopp
Mimi Bopp

We loved our pool guy! Came every week with a smile on his face and was so nice. Never had an issue. Thanks so much

Response from business owner

Thank you for your review, business, and loyalty! We love our customers and look forward to working with them!

via Google
Eric Daniels
Eric Daniels

Great service ill definitely be back!!

Response from business owner

Thank you for your review!

via Google
Leo Pendergraft
Leo Pendergraft

Ruth, Alexa, and the staff in Stafford are phenomenal.

I am a first year pool owner. Everytime I go in I learn, they answer all of my questions, are ready to share knowledge and I leave feeling empowered that I can do this.

Additionally, …

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Response from business owner

Thank you so much for your review, loyalty, and business! We are always here for you and your pool needs!

via Google
Eric Miller
Eric Miller

Len and Ruth have always been helpful !!

Response from business owner

Thank you for your review!

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Melvin Reeves
Melvin Reeves

Always attentive and helpful

Response from business owner

Thank you for your review!

via Google
Heather Molinaro
Heather Molinaro

Monarch Pool Care has been a lifesaver! I am new to pool ownership. I was struggling with understanding pool chemical balancing and was reading so many different things online. We visited Monarch and Ruth was SO nice and knowledgeable. She …

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Response from business owner

Thank you so much for your review! We truly appreciate our customers, their loyalty, and helping them learn and succeed in pool ownership. We look forward to seeing you soon!

via Google
Tina Johnson
Tina Johnson

Friendly and very helpful staff!

Response from business owner

Thank you for your review!

via Google
Jane L
Jane L

Hello. I don’t have social media accounts but I have to write and let you know what a great job is done on my pool maintenance. Love your company and tell everyone I know that you’re the best company around. Thank you!

Julian Morral
Julian Morral

Great customer service and easy to find items you need

Response from business owner

Thank you for your review!

via Google
Charles Lovett
Charles Lovett

Very knowledgeable and are really concerned with your pool issues! Very friendly 🙂

Response from business owner

Thank you for your kind review and loyalty!

via Google
Patty Scaramozzino
Patty Scaramozzino

I wish y’all still had the old pool chlorine floaters where the bottom extends . If you ever get them back let me know it’s Patty . Thanks

Response from business owner

Thank you for your review!

via Google
Don Schultz
Don Schultz

Very busy tonight, but always excellent service. Thank you Stephan for your throughal explanations of where I was going wrong, and Alexia, always so patient & helpful. Never ruffled.

Response from business owner

Thank you for your review! We appreciate your loyalty and business! Looking forward seeing you soon!

via Google
Dan Rapoza
Dan Rapoza

Great job opening our pool. The guys were very helpful and informative as the pool came with the house without any care or operating instructions.

Response from business owner

Thank you for your review and your business. We hope to work with you again soon!

via Google
Carlos Garcia
Carlos Garcia

I loved 😍

Response from business owner

We are so glad! Thank you for your review!

via Google
Cynthia White
Cynthia White

Nothing but great service. Everyone is so attentive and quick to respond.

Response from business owner

Thank you for your review!

via Google
Corey Schwendeman
Corey Schwendeman

First time having my water tested here. They were very knowledgeable and I didn’t feel like they were trying to sell me everything under the sun. I will return for sure.

Response from business owner

Thank you for your review and your service!

via Google
Kim Lilly
Kim Lilly

The gentlemen at Monarch did an amazing job opening our pool this season. They cleaned off our cover and power washed the deck where the cover tie downs left residue from the winter. In addition, the filter was set up, the bottom of the …

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Response from business owner

Thank you for your review! We value our customers and are thankful for your kind words! We also appreciate your business and loyalty.

via Google
Stacy Lynn
Stacy Lynn

Monarch Pool is amazing. I’ve been using them for two years now, and being fairly new to pool ownership, I always seem to have tons of questions. Every interaction I have had with all staff has been wonderful. They are patient, …

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Response from business owner

Thank you for your review and business! We appreciate your review and look forward to helping in the future!

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Rich D
Rich D

I’ve been a Monarch customer since the day they opened their doors. The quality of service that they provide to their customers is rarely seen in any industry. Len and Ruth are great people that have spent the last 18 or so years becoming …

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Response from business owner

Thank you for your review! We enjoy your business and appreciate your loyalty. We are so thankful for our customers and look forward to seeing you in the store soon!

via Google
Vidal Rojas
Vidal Rojas

Their customer service and knowledge of pool products is beyond exceptional! They helped me get a green algae pool into a clear pool, all without trying to sell me on anything I didn’t need. Especially helpful for someone who didn’t know …

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Response from business owner

Thank you so much for your review! We appreciate the kind words, your service, and your loyalty! Looking forward to seeing you again!

via Google
Jean W Saint Elin
Jean W Saint Elin

Awesome team! I love their service……

Response from business owner

Thank you for your review!

via Google
Andrew Donovan
Andrew Donovan

The entire team at monarch especially Ashley is amazing and they go above and beyond with their service and communication with their clients

Response from business owner

Thank you for your review! We appreciate your kind words and business!

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Todd Heap
Todd Heap

Every time I go into their store I’m greeted with friendly and quick service. Very knowledgeable and always leave with what I needed.

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Ron Golden
Ron Golden

I am very happy with the service I receive at Monarch Pools. On my most recent visit, the lady who helped me pointed out that I had picked out the incorrect size pressure gage for my pool. She then got the correct part for me. This saved…

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Response from business owner

Thank you for your review! We are thankful for your business and loyalty. We look forward to seeing you soon.

via Google
chris nguyen
chris nguyen

Very knowledgeable people working there!

Response from business owner

Thank you for your review!

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Rocky Mountjoy
Rocky Mountjoy

Excellent customer service today. Staff was incredible and knowledgeable.

Response from business owner

Thank you for your business, review, and support!

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charles curry
charles curry

Everyone working today was very courteous and helpful.

Response from business owner

Thank you for your review and business!

via Google
Jerry Stoddard
Jerry Stoddard

As always, very helpful and answered my questions

Response from business owner

Thank you for your review and business! We look forward to seeing you soon!

via Google
Jennifer Quinn
Jennifer Quinn

I took in a water sample and they analyzed it and helped me pick the products I needed! Very knowledgeable staff. Thank you!

Response from business owner

Thank you so much for your review! We appreciate your business and look forward to seeing you again!

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Jay Mac
Jay Mac

Extremely helpful for people new to the process

Response from business owner

Thank you for your review!

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curtis jones
curtis jones

It was a great year with Monarch Pool Care.

Response from business owner

Thank you for your business and thank you for your review!

via Google
Michael Good
Michael Good

They always do a great job. Top notch pool company.

Response from business owner

Thank you for your review!

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Mona L.
Mona L.

Professional and thorough! Get on their Open/Close list early, it’s worth it!

Response from business owner

Thank you for your review! We appreciate your business!

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Melissa Nichols
Melissa Nichols

Staff was very thorough and professional

Response from business owner

Thank you for your review!

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Nakisha Turner
Nakisha Turner

Yes I would definitely recommend this business. The entire process from Sales to Delivery was great and in most cases faster than expected and that I was ready for. The delivery team/group was awesome. I must admit that I watched from the …

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Response from business owner

Thank you for your review! We appreciate your business and your loyalty!

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Willie Jones and Associates, Real Estate
Willie Jones and Associates, Real Estate

The staff is always knowledgeable, courteous and friendly. The store is bright, and open, and the products are easy to find.

Response from business owner

Thank you for your review! We appreciate your business and your loyalty! Looking forward to seeing you in-store soon!

via Google
Patricia Kennedy
Patricia Kennedy

The reliable, efficient and polite staff at Monarch pool kept my pool looking amazing, from opening to closing each year for the past 6 years. I would not consider any other, I highly recommend this company,

Response from business owner

Thank you for your review! We appreciate your business and loyalty over the years!

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Robert Dionne
Robert Dionne

It is always a joy going to Monarch as the young ladies are always very helpful, courteous and knowledgeable. And I just enjoy giving them a hard time. So THANK YOU !!!

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Stacy Cribb
Stacy Cribb

Excellent service and communication all year long. I would highly recommend Monarch Pool Care!

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Shilo Ramos
Shilo Ramos

First time hot tub owner (inflatable, purchased online) and I know nothing about the needed chemicals or how to use them. The sales lady was very helpful, grabbing all the needed supplies and instructing me how to use them.

Response from business owner

Thank you for your review and for your service! We appreciate you!

via Google
Brian Glenn
Brian Glenn

We just had our pool closed yesterday and they did an amazing job! They did so much more then other companies we’ve used to close our pool. Very friendly, courteous and knowledgeable. We will be using them from here on out.

Response from business owner

Thank you for your review! We appreciate your business and are looking forward to working with you again!

via Google
mark gera
mark gera

Friendy service. Always has what I need for our pool. Good prices.

Response from business owner

Thank you for your review!

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Christine
Christine

Dayna was very helpful and friendly!

Response from business owner

Thank you and thank you for your review!

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David Herbert
David Herbert

Awesome customer service. The young lady that helped me was incredibly respectful, polite, nice, informative, and helpful. I don’t think you can really ask for more than that…

Response from business owner

Thank you for your review! We appreciate your business and kind words!

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Josh Beckham
Josh Beckham

Always great advice and guidance from the owners and staff. Professional and friendly family atmosphere. You guys make pool ownership and maintenance easy!

Response from business owner

Thank you for your review! We appreciate you and your business and look forward to seeing you soon!

via Google
john alford
john alford

Great experience

Response from business owner

Thank you for your review!

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Nikki Alzyoud
Nikki Alzyoud

Staff is very nice and so knowledgeable !!! Love going here !

Response from business owner

Thank you for your review!

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Mylofive Lucas
Mylofive Lucas

Great friendly service.

Response from business owner

Thank you for your review! We appreciate your business!

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Marjorie Wikan Cochran
Marjorie Wikan Cochran

they are the best at customer service and care

via Facebook
Kevin Crockett
Kevin Crockett

Great for a one stop shop! Always have what I need.

Response from business owner

Thank you for your review!

via Google
Michelle Darley
Michelle Darley

They are knowledgable and always provide a positive experience

via Facebook
David W. King
David W. King

You get nothing but hands down awesome, courteous and professional service from Monarch Pools. This is my #1 go to for help or products for my pool!

via Facebook
Simba “Simba Mkali” Mkali
Simba “Simba Mkali” Mkali

Great thanks to the Monarch Pool Care team.

This is our first time to have them service our Pool and we are happy. Honesty and courtesy are their moto. We are having a great season because of you guys. Again thanks very much

via Google
Rusty F
Rusty F

As always we receive a friendly Health care check of our pool...... Thank you all!!!!

Mark Sweeney
Mark Sweeney

I needed seals in my super pump. It was leaking water from the bottom of the pump. Len, as always, was very happy to help and gave a few tips to have the job turn out right. Monarch had the seal kit there at the store ( no need to order …

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Response from business owner

Thank you for your review! We appreciate your business and loyalty!

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Mary Hannick
Mary Hannick

fast, friendly knowledgeable service!

via Facebook
Ruth Kuchno
Ruth Kuchno

I have used Monarch Pool Care for years for all my pool needs. Their service has always been top notch. Today Josh Hewitt came to my house as a courtesy to make sure I was ready for my pool opening. On his way out I asked him to help me …

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Response from business owner

Thank you so much for your review! We truly appreciate you, your business, and your loyalty!

via Google
Valerie Arnsparger
Valerie Arnsparger

Monarch has taken care of our pool since 2016 am we would not trust it to any other company. This year we had to get our pool liner replaced and the service was the best! Friendly staff as always. Willing to answer any questions we had. We …

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Response from business owner

We can't thank you enough for the review, your service, and loyalty. We are always here to assist you and look forward to seeing you soon!

via Google
Mary Tee
Mary Tee

It is great to bring in a water sample and get the products you need. Staff is knowledgeable and friendly.

via Facebook
Becky Ouellette
Becky Ouellette

I recommend everyone to do their shopping needs for their pools. Store is clean the staff is very friendly and they well are stocked for all your pool needs!

via Facebook
Shea OConnor
Shea OConnor

knowledgeable and friendly staff

Response from business owner

Thank you for your review!

via Google
Anthony Boyd
Anthony Boyd

Great people! Always helpful service. I look forward to opening my pool with these guys on my side!

Response from business owner

Thank you for your review! Always happy to stand by our customers!

via Google
Carlene Tornai
Carlene Tornai

Everyone at Monarch Pool is friendly and knowledgeable. They are happy to help with any difficulties you may be having with your pool.

via Facebook
Majordadto10
Majordadto10

Every single person I have ever talked to at either location is exceptionally courtesy and helpful, friendly and knowledgable. As an example, because I use well water to occasionally fill my.pool, they referred me t a different type of …

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Response from business owner

Thank you for your review and comment! We appreciate your business and look forward to seeing you soon!

via Google
Karen Gulledge
Karen Gulledge

The guys were excellent they had hardly anything to do but now I've waited for a week to get a piece fixed this place is really good Don is a excellent person an very nice do I recommend yes

Response from business owner

Thank you for your review!

via Google
Jerry Stafford
Jerry Stafford

Quick, professional friendly service. New store in stafford looks great.

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Barb Maniatakis
Barb Maniatakis

They had the difficult parts that I could not find at other supply stores!

Response from business owner

We are glad we could help out! Thank you for your business and your review!

via Google
Lola Avazova
Lola Avazova

Exceptional service!!!

Response from business owner

Thank you for your review!

via Google
Stephen H
Stephen H

Completely satisfied!!

A crew came out and removed our old hot tub with little difficulty. Have a hill and it was a large tub. Quite impressed!

The hot tub we purchased was delivered without issue. Upon filling, there was an issue with …

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Response from business owner

Thank you so much for your review, loyalty, and business! We are looking forward to seeing you soon!

via Google
Dave Cabrera
Dave Cabrera

Very much appreciated the communication between the office and the crew coming out for the pool opening. They were timely and friendly.

Only issue was the cover was left out folded up vice being stored like last year. It rained, so it is …

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Another Won
Another Won

I wanted to give Kevin, Blake and Ayden, Ashley and the entire Monarch team my thanks and gratitude for doing such a great job in guiding me and servicing my pool. I am new to this endeavor and I appreciate the great job and customer care …

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Response from business owner

Thank you for much for your kind review! We appreciate your words, your business, and your loyalty! Looking forward to working with you again soon!

via Google
Melissa Frydrych
Melissa Frydrych

So far I've just had the initial discussion in preparation for an estimate. I will say that they showed up on time, were very courteous, and spent almost 2 hrs answering all my questions.

Response from business owner

Thank you for your review! We look forward to working with you and appreciate your business!

via Google
J Veronica
J Veronica

Big open space ,clean ,customer service excellent. Have lots of product. They should continue to have a good product$ I would buy even more items

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Charlotte Parish
Charlotte Parish

The technicians did an excellent job of winterizing my hot tub they were prompt efficient and did a great job

via Facebook
Jim Riley
Jim Riley

We've been using Monarch for several years now and they are first rate. They know customers by name, what kind of pool they have and what their needs are.

Response from business owner

Thank you for your review! We appreciate your business and loyalty! We care about our customers and want what's best for them.

via Google
Charlotte Parish
Charlotte Parish

Very professional—arrived on time and did a great job of winterizing our hot tub

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Trish Hall
Trish Hall

I am so impressed by the professionalism and quality work provided by Josh & Josh. Already scheduling them to do our opening in the spring.

Response from business owner

Thank you for your review! We appreciate your business and loyalty.

via Google
Stephanie Parry
Stephanie Parry

Great place for pool supplies. They have everything. Service is great! They even helped me place my items in the car

Response from business owner

Thank you for your review! We appreciate your loyalty and business!

via Google
John Baltor
John Baltor

We had our pool installed earlier this year and the folks at Monarch have gone out of their way to answer any questions I had about how to best care for our pool. I love being able to support a local business that obviously cares about …

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via Facebook
JESSE HAMMOND
JESSE HAMMOND

Always professional and user friendly.

Response from business owner

Thank you for your review!

via Google
Lynda Watt
Lynda Watt

Monarch Pool Care has the best staff! Everyone is very helpful and knowledgeable. If you have a problem with your pool they have a solution. The best customer service ever and always with a smile. I highly recommend Monarch Pool Care.

Response from business owner

Thank you for your kind words! We truly appreciate our customers and are thankful for your business.

via Facebook
Connie Taub
Connie Taub

Always very helpfull. I appreciate all there help. Great team

Response from business owner

Thank you for your review! We appreciate your business!

via Google
Karen Mcdaniel
Karen Mcdaniel

always so friendly and well educated about their pool supplies. never had to wait for help they always greet you as you come in the door. very knowledgeable about all makes and brands.

Response from business owner

Thank you for your loyalty and for choosing Monarch Pool Care! We are always here to help and happy to see our customers.

via Facebook
Margaret Kintner
Margaret Kintner

They were great n very helpful. With info. N suggestions. I'll go back there.

Response from business owner

Thank you for your review and business!

via Google
Ken Aldredge
Ken Aldredge

Great service!

Response from business owner

Thank you for your review!

via Google
Brandon Fredrickson
Brandon Fredrickson

Love this store and the service they provide. Very nice and professional staff who answered all my questions and helped me get what I need to make my new pool the best it can be.

Response from business owner

Thank you for your review! We appreciate your business and loyalty to our store and our staff!

via Google

We bought the IR Sauna in December and my husband found it relatively easy to put together (with the help of 2 other family members). Thankfully everything was already wired it was just a matter of connecting walls, inserting the bench and connecting a couple of wiring harnesses, then adding the ceiling. I love the Bluetooth feature and the colored lights. The Infrared is different from the moisture sauna in that the moisture doesn't hit everything and reach deep enough. The effect of the IR seems to go deeper and last longer when used as a part of my evening ritual. It also seems to have added benefit of providing a better nights' sleep. I would highly recommend the sauna for anyone with any type of chronic pain condition or anyone wanting the spa feeling in the privacy of their own home. 

-Jenny 

Thank you to you, Len, everyone at the Chatham Heights location and Fred and his team for a wonderful "First Season Pool Ownership Experience." I look forward to working with you next pool season. 

-Mrs. L. Atherley 

After dealing with three incompetent pool companies during our nine years in this home, Monarch came to our rescue. Everyone we have dealt with, from Len, Ruth, the techs and staff, are not only extremely knowledgeable, but also professional and efficient. We could not be more pleased. For the past three years, Monarch has seen to it that our pool looks consistently fabulous and, it is with thanks to them, that we can simply kick back during the season and enjoy with no worries where the pool is concerned. We love Monarch.

Mark R.

Stafford, VA

Ken and I would like to express our appreciation for the outstanding job the Monarch Pool Care company did in completing the renovation of our 34 year old pool. We have had the pleasure of using your company for everything from water testing to pump repair since you opened at your first location. When the bids came in and yours was so competitive, there was no question that we would choose your company. We are so glad we did. From demolition to completion, we were very impressed that Len was here every day to check on progress and make sure that every aspect of the process was completed to his very strict specifications. When there was any kind of problem, management took care of it immediately. Their problem solving abilities went above and beyond what we expected. The follow up maintenance that is required after the completion of the pool is impressive as it requires the pool to be brushed and the water balanced for a month. The team from Monarch Pool Care has been here twice a day every day to ensure that we receive the best outcome on our investment. Your prompt, professional service from the time you submitted the written quote to the completion of the project sets your company apart from any other company we have worked with in the past. Thank you so much for our beautiful “new” pool. We look forward to having your company install the new pool cover that we purchased from you. Your company really does “do it all” and we would highly recommend you to anyone that wants a professional, strictly scheduled, high quality experience.

Ruth and Ken

Stafford, VA

Monarch Pool Care is by far the best pool store I have ever used. I would recommend you use them as your pool store for their exceptional services, advice, and their customer relations. They treat you with that personal touch as to treat my daughter with changing the in store TV channel to cartoons while I have my pool water sample tested, ensuring I get the necessary chemicals to keep my pool balanced and cared for.

There are many options from pool stores, to major retailers caring pool supplies and equipment in the area, but you will not find the same quality or level of services, along with advice, to help you personally understand your unique pool. This is the type of small business that I like, recommend and will always use for my pool needs.

Matt

Stafford, VA

Monarch Pool Care provides responsive, first class service that is outstanding!

Sandy

Stafford, VA

Monarch Pool Care is one of the best companies I have ever dealt with and after spending over 23 years in the Air Force I have dealt with companies all over the world. Ruth and Len are honest and professional in all my dealings with them. I do not believe any task with a pool is too big for them. Case in point, my pool had not been ran or winterized in two years when I bought my house. When I pulled the safety tarp back the water was so black you could not see the first step which was only 10 inches deep. The pool is a beautiful big free formed concrete pool. I thought there was no hope to get the water clean much less the pool area itself. Len told me he could get the water clean and probably any stains that may be in the pool. I thought well let’s see but this may just be a good sells pitch. To my surprise the water was crystal clear within two weeks and the pool was open to swim. But there were some very bad stains in the concrete which made the pool look bad even though they were just cosmetic. I thought I would have to drain the pool and do an acid wash and then resurface the inside of the pool. That was going to be very expense. Len said he was sure he could get the stains out without all that work. I must admit I had my doubts. All during the summer Len tried different things to get the stains out from old methods to the latest chemicals on the market. He did all this without interrupting our swimming. There would be few hours we could not swim but those times were usually early in the morning. At the end of the summer the stains were almost gone but some were still visible. Before Len closed the pool for the winter he did a two week acid bath on the pool (pool is still full of water). At the end of two weeks none of the stains were visible. I am a perfectionist and to see all the stains gone was remarkable. Len and Ruth were easy to deal with during this whole process and they did the work at a fraction of what it would have cost me to drain the pool and resurface the inside. Like I said at the beginning one of the best companies I have ever dealt with!

Clarence

Stafford, VA

We are so grateful to Monarch Pool Care for their personalized service and expertise. They are like a contemporary “Mom & Pop Shop” where the customer is treated with sincere & friendly attention. Plus, they have gone over and beyond for us in stopping by to check on the pool/equipment whenever we had a concern. We fondly think of Ruth & Len, and their employees, as extended family

Dale & Cathy

Stafford, VA

We’re not ‘pool people.’ We inherited our pool when we bought our home and though we enjoy the pool, we sure were not excited about the work that goes into it. We were ready to order up the dump trucks of dirt to relieve our pain, but instead we found Ruth and Len and Monarch Pools. They brought back the fun by taking away the work. They have been incredibly reliable, patient and capable – they are the BEST!

Dave & Tina

Stafford, VA

Very accommodating to meet our closing needs as well as “teach” us pool care once we bought our new home with a pool. Very reliable and family centered-we will always use Monarch Pool Company!!

Karen & Ed

Stafford, VA

I cannot say enough good things about Monarch Pool Care!” They have opened and closed our pool, provided us with cleaning services, and pool sat for us while we were on vacation. I am so glad they have a store now so we can buy all our pool supplies there. Thank you Ruth and Len for all you have done!

Kathy

Stafford, VA

Monarch Pool Care provides me with 100% of my pool care products and maintenance requirements from opening to closing. Their staff has the expertise, formal training, experience, and credibility to quickly troubleshoot any water clarity, chemical balance, or physical maintenance issue. Monarch brings the best of a classic local small business to our community. You know the owners, you trust their advice, and you receive fair value in return for your patronage. Len and Ruth are honest, dedicated, and reliable business operators, and they will not stop until they get your pool maintenance project completed correctly and quickly.

Wayne

Stafford, VA

Please call 540-657-7946 or complete the form below and we will be in contact shortly.