Due to the current Covid-19 issues causing more people to stay home and public pools either opening late or not opening at all; we have been overwhelmed with service requests and above ground pool requests. We appreciate your patience as this has resulted in longer than normal lead times to respond to your e-mails, phone messages, and website inquiries. Please know we are working diligently to respond to everyone who has reached out to us and we will be in touch as soon as possible.
We also want to let you know that many of our suppliers and distributors are also inundated with material requests which has, in turn, resulted in extended delivery times. What was taking 2 days to receive, we are being told by our supply chains, may now take several days to several weeks depending on the product and its manufacturing location. We want to assure you we are doing our best to work around these delays as best as possible and are utilizing all outlets at our disposal to keep our shelves stocked and special orders delivered in as timely a manner as possible.
For those customers who have sent requests and inquiries regarding DIY pool kits and/or pool installations, with such high demand this season, our suppliers have informed us they are out of stock on DIY pool kits and are not expecting more until mid to late August. Additionally, our 2020 pool installation calendar is full, and we no longer have availability for installations for the remainder of the season. We are currently preparing quotes for the 2021 season.
Before submission, please read the rules & regulations below.
Can the COVID-19 virus spread through pools and hot tubs?
There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. https://www.cdc.gov/coronavirus/2019-ncov/php/water.html